Privacy Policy
At Lento, we believe that respecting your privacy is part of good hospitality. We only collect the information we genuinely need to operate Lento, improve your experience and communicate with you when you choose to hear from us.
This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your personal data.
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When you use this website, we may collect the following information:
Your email address when you subscribe to our newsletter or contact us.
Website usage data, such as pages visited, time spent on the site and interactions with content.
Technical information, including browser type, device information and anonymised IP address.
We only collect information that helps us operate, maintain and continuously improve Lento and the experience we offer.
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We use your information to:
send newsletters you have subscribed to;
respond to enquiries and messages;
improve the performance, functionality and content of the website;
better understand how visitors use the website through analytics;
optimise our marketing activities and create a more relevant, thoughtful and enjoyable experience for our visitors.
We do not sell your personal data.
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Lento uses cookies and similar technologies to ensure the website functions properly, analyse website traffic and improve the overall user experience.
You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
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To operate and continuously improve Lento, we use trusted third-party services for website hosting, email communication, analytics and marketing. These providers may process limited personal data where necessary to deliver their services on our behalf.
Some of these service providers may process data outside Switzerland. Where applicable, we take reasonable steps to ensure that appropriate safeguards are in place.
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We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law.
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Under applicable data protection laws, you may have the right to:
request access to your personal data;
request correction of inaccurate information;
request deletion of your personal data where legally applicable;
withdraw your consent where processing is based on consent.
If you wish to exercise any of these rights, please contact us at hello@lentostays.com.
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We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. The latest version will always be available on this page.
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If you have any questions about this Privacy Policy or the way your personal data is handled, please contact us at:
hello@lentostays.com
Last updated: 17 July 2026